Name: Frank K.
Status: Educator
Age: 30s
Location: N/A
Country: N/A
Date: March 2004
Question:
We have a computer at school that received a virus. I
restarted in safe mode, ran a virus checker and removed the
problem. Many programs were not correct and I was able to fix and get
the computer working fine again.
One problem though, in the system properties, under device manager,
there is a yellow exclamation point on: EISA direct memory access controller.
I tried to reinstall the driver but to no avail. There is NO yellow ! on
the Direct memory access controller icon.
Replies:
Any chance you can send me directions on how to relieve this
issue? Everything I can see runs fine, except sound. When the Sound
Blaster menu is opened, it states that the SB is not installed. I
already tried to re-install this.
What does the error say when you double-click on the
yellow "!" in the Device Manager? Does it say (in effect) "the driver
does not work" or does it say something about resources, for instance not
enough free IRQ levels?
Is there a yellow "!" next to the sound card in Device Manager? What
does that say?
It sounds a bit like there is a resource conflict somewhere. My
(somewhat limited) experience (at least as far as virii go) suggests that
the virus was taking an IRQ for some reason and reshuffled the other
devices. Or maybe not. Let me know what the error messages say in Device
Manager if you have not figured it out already.
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